Are you getting ready to switch from Comcast’s Xfinity Mobile plan? Perhaps you found a better deal on abudget Android phone, or maybe the prices are pushing you. There’s something important you need to know when making the switch. You may need a transfer PIN before signing up with a new carrier and a new plan. This authenticates your account and keeps your old number, which most people want to do.
Xfinity doesn’t make that easy, at least not with its current site design and instructions, which don’t offer much guidance on switching from Xfinity. Here’s what you’ll do to get a transfer PIN from Xfinity when you’re ready to change services.
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Why do I need a transfer PIN?
A transfer PIN is a specific identification you need when moving from one carrier to another phone plan with a different carrier. This PIN confirms that you are the holder of a specific number. It’s an authentication between carrier services that allows you to port your old number to your new plan and, if you want, a new phone. Most people prefer to keep their old number since they may like it and can avoid updating their contact updates.
You don’t need a transfer PIN to change carriers. But you will be assigned a new phone number. Since getting a transfer PIN only takes a few minutes when everything goes well, go this route unless you dislike your current number.

How to get an Xfinity transfer PIN when you’re moving to a new service
you may complete these steps anytime, but you should get your PIN for a transfer before selecting your new carrier and plan. You do not want to cancel your old Xfinity service before getting your PIN and changing carriers, or it may no longer be an option. Here’s what you’ll do:
If you accessed your Xfinity Email website within 90 days before disconnecting your service, you continue to have access to your account. All your email accounts work the same as before, but you may’t add new ones or change existing ones. If you haven’t, you will no longer have access to your email. You can also export your emails before leaving Xfinity.
How to export your Xfinity emails
Learn how to export Comcast Xfinity email to your computer for offline access and security or to Gmail for advanced search and organization
Does this process work the same on Android and iOS devices?
It should. Some carriers have limits on compatibility for certain phones, like models before the carrier-independent iPhone 13. Check the fine print of any carrier before making a switch. Getting a PIN from Xfinity should work the same way, no matter what kind of phone you use.
You’re ready to move carriers whenever you want
Xfinity doesn’t make it easy to get a transfer PIN with its current system, but with some perseverance (and following our steps), you won’t have a problem. Get your PIN before changing your Xfinity service, and you should be fine when switching carriers. If you can’t decide, stop by our guide oncarriers for a new phoneand save money on phone services.