Blagging may sound like some complicated hacking technique, but it’s much simpler than that. But while not as “high-tech” as other cyber crimes, blagging can still do serious damage if companies aren’t prepared.
So what is blagging and how does it work?
What Is Blagging, and How Does It Work?
Blagging is when sneaky scammers try to trick or manipulate people into handing over confidential info they shouldn’t have access to.
These blaggers will make up whatever story they need to convince their target to spill data that could be used for shady purposes like identity theft, spying on companies, or blackmailing folks.
So how does it work exactly? Here are some common blagging techniques:
The key thing to remember is these attackers are masters of deception and will say or do whatever it takes to get what they’re after.
How to Defend Yourself Against Blagging Attacks
With blaggers using so many sneaky tactics, how can you protect yourself and your company from their scams? Here are some key ways to defend against blagging attacks.
Verify Claims
Don’t take anyone at face value—always corroborate their story.
If someone calls, claiming to be tech support needing access or a fellow employee needing info, hang up and call back using an official number to confirm it’s legitimate.
Check email addresses, names, and contact info closely to ensure they match up too.
Validate Requests
As an employee working for a company, look into any unusual requests, even if they seem urgent or the story is believable. Say you need to escalate it to a supervisor or submit a ticket through proper channels.
Slow down the interaction, so you can investigate further before handing over confidential data.
Limit Account Access
Business owners should provide the minimum access employees need to do their jobs and nothing more. For example, customer service reps likely don’t need access to financial systems. This contains any damage in the event an account is compromised.
Implementing the principle of least privilegecan prevent a blagger from gaining too much if they dupe one person.
Report Suspicions
Don’t hesitate to speak up if a request seems odd or the story doesn’t add up. Notify security or management right away if you suspect an interaction is an attempt at blagging.
Also, monitor systems and user behavior closely to catch any unusual activity that could indicate a blagging attempt. Look for things like:
The sooner anomalous behavior is flagged, the faster experts can investigate and mitigate a potential blagging attack.
Security Awareness Training
Well-trained employees are much harder for blaggers to fool. Ongoing education strengthens the human firewall and empowers people to stop social engineering in its tracks confidently.
When employees know to outsmart blagging tactics, companies gain a major advantage. Training should involve real-world examples and scenarios so employees can practice responding appropriately. Test them with simulated phishing emails and unexpected visitors to see their reactions. It shoudl also explain commonblagging techniques like pretexting, phishing, and quid pro quo offers. The more employees understand tactics, the better they can recognize them.
Teach employees how to properly validate requests, verify identities, report incidents, and handle sensitive data per policy. Give clear guidance on expected actions. Keep it interesting using engaging videos, interactive modules, and contests to maintain focus on security. Refresh training frequently.
And ensure senior leaders participate to demonstrate organizational commitment to awareness.
Use Layered Security
Rely on multiple overlapping security controls rather than a single point of failure.
Some layers you can implement include:
The more hurdles for blaggers, the more likely they’ll be spotted.
Keep Your Guard Up Against Blagging
While blagging often targets businesses, everyone is vulnerable. Any of us could be tricked by a seemingly innocent call or email from a scammer posing as tech support, a bank rep, or even a family member needing help. That’s why we all need to learn blagging techniques and know how to spot red flags.
And if you are a business owner or run a company, you shouldn’t underestimate this threat. With comprehensive security awareness training and layered technical defenses, you can thwart these tricksters in their tracks.
With the right safeguards in place, blaggers don’t stand a chance.
