How to get a Google Play Store refund

Sometimes, you may go overboard downloading apps and games on your newAndroid tabletand make an accidental purchase. You’ll want a refund if you buy something you regret. Requesting a refund on the Google Play Store is straightforward. This guide shows you how to get a refund if you accidentally purchased an app, subscription, e-book, movie, or TV show.

The easiest way to get a refund from the Google Play Store is on mobile

According to the Google Play Storerefund policy, you can request a refund for apps and in-app purchases within 48 hours of your purchase. E-books, audiobooks, movies, and TV shows can be refunded within seven days if you didn’t download or watch the content.

Refunds are usually processed within one business day but may take up to four business days. Google automatically returns the funds to your payment method. If Google denies your request, or you’re outside the 48-hour window for an application, contact the app developer for a refund.

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You won’t receive an automatic refund if you refund a Google Play purchase and buy it later. In this situation, contact Google Play support or the app developer to request a refund.

Where did all these points in your Play Store come from and how are they useful?

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How to request a Google Play Store refund on mobile

Follow the steps below to get a refund if you meet Google Play’s refund policy.

Before you start, sign in to the Play Store using the account you purchased the app from.

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Method 1: Best for refunding an app purchase

Method 2: For refunding an app or in-app purchase

You can use this method to refund any purchase.

Requesting a refund is relatively hassle-free, but check your bank statement to ensure the funds arrive. Contact the Google Play Storesupport teamif there are issues with the refund request.

Google Play Card in front of Google Play Screen

It can be tricky, but these steps might just work for you

How to request a refund using a desktop

you could request a refund through a desktop web browser. One method uses Google’s digital support assistant. The other is similar to the method described above but useful if you use your computer.

Method 1: Refund through the digital support agent

Google’s automated support agent can guide you through the Google Play refund request process. This works for app refunds, not in-app purchases.

You’ve processed your refund. You’ll receive another email from Google within the next four days to confirm whether the refund will go through.

app in play store with refund button highlighted in red box

Method 2: Request a refund through Google Play

You can also request a refund through the Google Play website. Follow these steps if you didn’t see the purchase via the digital assistant method. This method can refund in-app purchases, movies, and other items.

Things don’t always go smoothly. Here’s how to address common problems when requesting a refund.

How to request a refund for a purchase older than 48 hours

If the refund button does not appear in the transactions list, the 48-hour refund period has lapsed. ContactGoogle Supportor the app developer to request a refund of a purchase for which the refund period expired.

To contact the app developer, go to the app’s Play Store page and tapApp supportto expand the developer’s contact information. When you see the email address in the drop-down menu, tap the email address to draft a message to the developer about your refund. Include as much information as possible. More information helps you get your money back.

Check the status or history of a refund

Google’s online refund system has a refund progress checker built into it. If you requested a refund but the money wasn’t refunded or you don’t see it in your bank account, check the status of your refund. Here’s how:

Who needs Google Play when you have APKMirror?

Get your money back

You may want to request a refund if an app does not work on your device or you bought it accidentally. When you follow the step-by-step instructions in this guide, the refund process goes smoothly. However, if you think Google unfairly rejected your request, contact Google’s customer support for help.

If someone gifted you a Google Play Gift card, you canredeem itto buy your favorite app, music, e-books, and subscriptions. Don’t forget to check the Offers section to bagfree dealsin the Google Play Store.

We want to hear from you! Share your opinions in the thread below and remember to keep it respectful.

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It’s been a month and still no refund it let 2 apps clandestinely take approximately 224.00 from my bank account and neither was given permission to do this. Google doesn’t respond or respect this app or its users

yasrefound mony

I have cancelled my badhoo dating app in February. I have than been charged £5. 99 every week up until today’s date . Why has this not been cancelled??? I want the whole lot refunding from February. If not I will be visiting the citizens advice and taking this further with legal action . Your pinching money from my account for an app I do not have !

I want my refund ….GPY.5459-7354-6729-83045

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