Even thebest Fitbit devicesare not immune to issues. Whether you experience frequent glitches or want to sell your Fitbit, resetting your device is a crucial first step. This guide takes you through the steps you’ll follow to reset Fitbit devices based on the model type.
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Resetting specific Fitbit models
The process to reset aFitbitcan vary from one model to the next. It’s important that you familiarize yourself with the correct reset process for your model to ensure you don’t run into issues.
Resetting a Fitbit Flex and Flex 2
If you own an old Fitbit Flex or the Flex 2, here are the steps you’ll follow to reset your device:
Resetting a Fitbit Charge and Charge HR
If you own a Fitbit Charge or the Charge HR, here are the steps you’ll follow to reset your device:
Factory reset a Fitbit Blaze and Surge
To reset your Fitbit Blaze or Surge, here’s what you’ll do:
How to factory reset your Fitbit Ionic and Versa
If you own one of the newer Fitbit models, like the Fitbit Ionic, the Fitbit Versa, or the Fitbit Versa 2, you can reset the device through the Fitbit smartwatch. Here’s what you’ll do:
How to disconnect your Fitbit device from your account
After factory resetting your Fitbit device, check if the gadget is still synced with your account. This is especially important if you’re passing on the Fitbit to someone else.
Here’s what you’ll do to disconnect your Fitbit tracker from your account:
Follow these steps to disconnect your Fitbit smartwatch from the app on your phone:
These steps un-sync your Fitbit from your account.
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Alternatives to resetting your Fitbit
Given that Fitbit devices often receive software updates, it’s possible for your smartwatch to glitch if you haven’t updated to the latest version. This might happen whether you own a new device or one that’s a few years old.
Before resetting your Fitbit, check for and install any available updates, as this may resolve any issues you might be experiencing. Another alternative is to restart your device. This type of reboot resolves minor software issues without resetting your device entirely. The method to shut down and restart your Fitbit varies based on the model you have, but you should see an option for it in the Settings app.
If you’re still facing issues with your Fitbit fitness tracker and none of the troubleshooting tips work, reset your device. Sometimes, resetting your Fitbit device and disconnecting from the Fitbit app can help.
If you experience issues with your Fitbit wearable after installing a third-party app or watch face from the App Store or Play Store, uninstall these additions before the reset. Third-party apps and custom watch faces can cause problems due to compatibility issues.
Back up your data before you reset your Fitbit device
Your Fitbit device and app likely record your daily activities, sleep patterns, heart rate, and other vital personal data. Before factory resetting your device, do a backup so that you can access the stored data at any time.
If your Fitbit works as it should, your data typically syncs throughout the day. If you are considering resetting your device, it can help you manually backup your Fitbit data, like how youback up your Google account data, to ensure the latest information is available on your account.
