5 Apple TV+ Error Codes (and How to Fix Them)
Apple TV+ is a great streaming service, especially for Apple users. While it usually runs without a hitch, occasionally, you may experience an error message that interrupts your entertainment.
When you experience an Apple TV error, there are a few troubleshooting processes you may take prior to contacting Apple support for help.
1. “Video Unavailable” Error Message
When you see “This video isn’t available to watch. Wait a moment, then try again” onApple TV+, you have some troubleshooting to do.
If you want tofix the “Video Unavailable” error on Apple TV+, there are a few things you can try:
2. “There’s a Problem Loading This Content” Error Message
If your video suddenly stops playing, or the video quality is less than desired, you may be prompted with the “There’s a problem loading your content” Apple TV error message.
This may be caused by a lack of internet bandwidth or a glitch that occurred when the content was loading. In this case, proceed with the following steps to rectify the situation:
3. “Verification Failed” Error Message
This error stems from Apple TV+ not being able to verify your subscription. Since you subscribed to Apple TV+ with an Apple ID, you will need to log out of your account.
To log out of your Apple ID on an Apple device, follow these steps:
If you are using a non-Apple streaming device, you should log out of the Apple TV+ app. Just take the following steps:
4. “An Error Has Occurred Loading This Content” Error Message
Also known as Apple TV error code 1021, this issue may appear when your streaming device cannot load the content you selected. This may be due to a server issue, network connection problems, or a malfunction of Apple TV+.
To fix this issue, take the following steps:
While you wait, you can always try out theseApple TV+ tips and tricks to improve your viewing experience.
5. Streaming Across Too Many Devices
If youshare Apple TV+ with your family, you may want to ensure you are not trying to stream across too many devices all at once.
Apple TV+ allows for six streams from different devices simultaneously. If your account exceeds that number, you will be unable to load and view content.
This number varies for those accessing Apple TV+ from their Apple Music student subscription. For these subscribers, Apple TV+ may only be viewed from one device at a time.
To fix this issue, log out of one device in order to stream on a new device.
General Tips to Fix Apple TV+
If the error code you are experiencing isn’t on this list, there are a few general things you can attempt to fix the Apple TV+ issue.
First, verify that you are using a supported device that is running its latest update. Apple TV+ is compatible with Apple devices, as well as the following:
Once you have made sure your streaming device is up-to-date and compatible, try these troubleshooting tips:
With these troubleshooting steps, you should be able to fix most Apple TV+ issues and get back to streaming your favorites quickly.
Still Having Trouble With Apple TV+?
By now, Apple TV+ should be working again. But if all of these remedies can’t fix your issue, it is best to contact Apple support directly for assistance.
Take your experience to the next level with these Apple TV+ tips.
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